Legal

Terms of Service

Last updated: September 25, 2026

Welcome to Clinical Cofounders (“Clinical Cofounders,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of www.clinicalcofounders.com, app.clinicalcofounders.com, and any related sites, apps, emails, and services (together, the “Service”). By creating an account, clicking to accept, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Please read Section 23 carefully. It requires most disputes to be resolved by individual binding arbitration, waives class actions and jury trials, and explains how to opt out.

1. Summary

This summary is for convenience only; the full Terms control.

We run a directory and messaging tool that helps healthtech founders and physicians find each other. We are not a party to anything you agree to with another user.
We do not process, hold, or guarantee payments between users, and we are not responsible for what happens off the Service, including meetings, work, and payment.
A paid plan buys access to tools, not results. Physicians choose whether to respond, and we do not guarantee that any physician will engage with you or your idea.
Messages, profiles, ratings, and tags come from users. We store messages but do not actively monitor them. We may review or remove content, but we are not its author and are not responsible for it.
Never share patient information on the Service. It is not built for it, and you are responsible if you do.

2. Eligibility and business use

You must be at least 18 years old, able to form a binding contract, and located in the United States to use the Service. The Service is for professional and business use only — physicians offering their professional perspective, and founders and companies seeking it. It is not offered for personal, family, or household purposes. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind it to these Terms, and “you” includes that organization.

3. Accounts, sign-in, and verification

You may sign in through third-party providers such as LinkedIn or Doximity. You are responsible for keeping your account secure, for all activity under your account, and for keeping your information accurate and current. Accounts are personal; do not share them or let others use them.

Any “verified” label or similar indicator means only that a user signed in through a third-party provider or that we reviewed limited information at a point in time. We do not verify medical licensure, board certification, credentials, employment, disciplinary or sanctions history, identity, company existence, funding, or any other statement a user makes, and we do not run background checks. You are solely responsible for doing your own diligence before relying on, meeting, contracting with, or paying anyone you find through the Service.

4. What Clinical Cofounders is — and is not

The Service is a venue: a directory, introduction requests, messaging, contact sharing, call proposals, simple project tracking, and ratings. We provide these tools so that users can find each other and decide for themselves whether to work together.

Clinical Cofounders is not:

a party to any agreement, engagement, or conversation between users;
an employer, staffing agency, recruiter, expert network, agent, broker, or representative of any user;
a payment processor, escrow agent, or guarantor of any payment between users;
an investment adviser, broker-dealer, or funding portal, or a source of legal, tax, accounting, regulatory, or financial advice; or
a health care provider. No one practices medicine, treats patients, or forms a physician–patient relationship through the Service.

Physicians and founders act independently. Nothing in these Terms or in your use of the Service creates an employment, partnership, joint venture, agency, franchise, or fiduciary relationship between you and Clinical Cofounders.

5. No guarantee of introductions, responses, or outcomes

A paid plan gives founders access to features — for example seeing physician names, sending a limited number of introduction requests, and messaging. It does not buy a physician’s time, attention, reply, or agreement.

Physicians are free to accept, decline, ignore, or end any introduction or conversation for any reason or no reason.
Not every idea will interest every physician. We do not evaluate or endorse the merit, viability, or safety of any idea, product, or company, and a lack of response is not a judgment by us.
Recommendations and matches are automated suggestions based on profile information. They are not a promise of fit, availability, or quality.
Introduction limits, cooldowns after a decline, and other plan rules apply as described in the Service and may change.

We do not provide refunds, credits, or extensions because a physician did not respond, declined, or did not work out, or because you did not reach the outcome you hoped for.

6. Off-platform interactions and payments between users

Calls, meetings, advisory work, projects, and any other engagement usually happen outside the Service. Everything about them is solely between the users involved, including scope, schedule, deliverables, compensation (fees, hourly or project rates, equity, or options), written agreements, confidentiality, intellectual property, and taxes.

We do not handle user-to-user money. We do not process, hold, escrow, collect, guarantee, or enforce any payment between users, and we do not take a percentage of it. The only payments we process are subscription fees paid to us.
Rates shown on profiles are provided by users, are informational, and are not binding offers.
Any “paid,” “received,” or similar markers in the Service are self-reported by users for their own record-keeping. We do not verify them.
Each user is responsible for their own taxes and reporting. We do not issue tax forms for payments between users, and physicians are not our employees or contractors by virtue of using the Service.
If you offer or accept equity, options, or other securities, you are responsible for complying with securities laws and for getting your own legal and tax advice.
If you meet anyone in person, use common-sense precautions. You do so at your own risk.

We are not responsible for non-payment, late or partial payment, fraud, breach of any agreement, quality or timeliness of any work, or any user’s conduct, statements, injuries, or losses, whether online or offline. We may, at our discretion, look into a reported problem, but any help we offer is a courtesy, not an obligation, and does not make us responsible for the outcome.

7. Release

To the maximum extent permitted by law, you release Clinical Cofounders and its owners, officers, employees, contractors, and agents from all claims, demands, and damages of every kind, known and unknown, arising out of or in any way connected with any dispute between you and another user or third party, including interactions, agreements, work, or payments that occur off the Service.

If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You also waive any similar law in any other jurisdiction.

8. Your professional and legal responsibilities

Physicians are responsible for complying with their employer, hospital, and academic policies (including outside activity, conflict-of-interest, and intellectual-property assignment rules), their licensing board’s rules, and laws such as the federal Anti-Kickback Statute, the Stark Law, state equivalents, and Open Payments (Sunshine Act) reporting where applicable. Do not accept anything of value in exchange for referrals, prescribing, purchasing, or recommending products.

Founders and companies are responsible for the legality of any compensation or equity they offer, for any product or regulatory claims they make, and for not offering anything of value in exchange for referrals, prescribing, or purchasing. Do not state or imply that a physician or Clinical Cofounders endorses your company or product without their written permission.

Everyone: do not share confidential information or trade secrets you are not authorized to disclose.

9. No patient information

The Service is for conversations about products, companies, and clinical workflow — not about individual patients. You must not enter, paste, link to, or otherwise share protected health information (PHI) or any other information about an identifiable patient anywhere on the Service, including in messages, profiles, project descriptions, call proposals, ratings, reports, or feedback. This includes names, dates, record numbers, images, and case details that could identify a patient, even if you believe they are de-identified. Discuss cases only in general, non-identifying terms.

Clinical Cofounders is not a HIPAA covered entity or business associate, does not sign business associate agreements, and does not create, receive, or maintain PHI on behalf of any covered entity. The Service is not designed, secured, or intended for PHI.
The Service does not support file attachments. Links you share to outside files or sites are your responsibility; do not use them to share patient information.
We do not screen content for PHI. If anyone shares patient information on the Service, the person who shared it is solely responsible for it and for any resulting obligations, including under HIPAA, state privacy laws, and their employer’s policies.
If you see patient information on the Service, tell us at hello@clinicalcofounders.com. We may delete it without notice, but we have no obligation to find or remove it.

10. Ideas and confidential information

The Service is not a confidential channel for protecting ideas. Other users have no duty to keep what you share confidential, and no duty not to use it, unless they agree to that with you directly (for example, in a signed non-disclosure agreement). We do not guarantee that ideas you share will not be used or developed by others and are not responsible if they are. Share only what you are comfortable sharing. We do not claim ownership of your ideas.

11. User content and communications

“User Content” means anything users submit, including profiles, project descriptions, messages, contact details, call proposals, ratings, tags, reports, and feedback. You keep ownership of your User Content and are solely responsible for it and for having the rights to share it. You grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, adapt, display, and distribute your User Content as needed to operate, secure, and improve the Service. This license continues for content that has been shared with other users or kept as described in our Privacy Policy.

User Content is the responsibility of the person who created it. It does not reflect the views of Clinical Cofounders, and we do not endorse, verify, or adopt it. We are not the publisher or speaker of information provided by other users, including under 47 U.S.C. §230.

We may — but are not required to — review, moderate, restrict, edit, or remove any User Content, or leave it in place, at our sole discretion and for any reason. Reviewing some content does not mean we have reviewed all content or found it accurate, lawful, or appropriate, and our moderation decisions (including a decision not to act) do not make us responsible for any content.

You may encounter content that is inaccurate, offensive, or misleading. You rely on any User Content at your own risk.

12. Messages are stored, not monitored

We store messages and other activity so the Service works and so we can investigate problems. We do not actively watch, read, or screen conversations as they happen, and we do not use automated tools to detect harassment, bullying, threats, discrimination, fraud, patient information, or other harmful or unlawful content. We have no duty to monitor messages or to detect, prevent, or stop any conduct between users.

We generally learn about a problem only if someone reports it. We may then access the relevant messages and other content to investigate reports, prevent abuse or fraud, enforce these Terms, protect users, or comply with law.
Messages are not confidential or privileged communications, and are not end-to-end encrypted. Other participants can see, copy, and share what you send them.
You are responsible for how you communicate. If someone makes you uncomfortable, stop engaging, block them, and report them. We are not liable for any harm, distress, or loss caused by another user’s messages or conduct, whether or not it was reported to us.

13. Ratings, tags, and reviews

Ratings and tags are the personal opinions of the users who leave them. They are not statements of fact by Clinical Cofounders, and we do not verify them.

Ratings must be honest and based on your own real interaction with the other user.
Do not leave or solicit fake, paid, incentivized, retaliatory, coordinated, or coerced ratings, and do not offer or demand a rating in exchange for payment or any other benefit.
We may review, hide, remove, reinstate, or keep any rating, and we may decline to act on a dispute, at our discretion. Dispute outcomes apply only to what is shown on the Service. They are not findings of fact or legal conclusions about anyone.

We are not liable for any rating or tag or for our decisions about them. Nothing in these Terms limits your right to give an honest review of Clinical Cofounders itself.

14. Acceptable use

You agree not to:

spam, harass, threaten, discriminate against, or send abusive, sexual, or deceptive messages;
misrepresent your identity, credentials, licensure, company, affiliation, or authority;
scrape, harvest, export, or resell directory data or other users’ information, or use it to contact people for purposes unrelated to the Service;
get around plan limits, introduction limits, or cooldowns, including by sharing accounts or creating multiple accounts;
post defamatory, infringing, or unlawful content, or content that violates anyone’s privacy or confidentiality;
share PHI or other patient information;
use the Service to offer or solicit illegal kickbacks, securities fraud, or any other unlawful activity;
introduce malware, probe or break security, overload the Service, or reverse engineer it except where the law allows; or
use the Service to build a competing product or directory.

15. Reporting, blocking, and enforcement

You can report and block other users in the Service. Because we do not monitor conversations, reporting is the main way we learn about a problem. We review reports as we see fit but do not promise a response time or any particular outcome. We may remove content, limit features, suspend or terminate accounts, or notify law enforcement, with or without notice, if we believe it is appropriate. If you are in danger, contact 911 or local emergency services — the Service is not an emergency service.

16. Fees, subscriptions, and automatic renewal

Physicians use the Service for free. Founders and companies may buy a paid subscription (currently “Founder Access”) at the price shown at checkout.

Automatic renewal. Subscriptions renew automatically at the end of each billing period (currently monthly), and we charge your payment method on file through our payment processor, until you cancel.
Cancel anytime. You can cancel from the billing page in your account. Cancellation takes effect at the end of the current billing period, and you keep access until then.
No refunds. Fees are non-refundable, including for partial periods, unused introduction requests, and physician non-response, except where required by law.
Price changes. We may change prices or what a plan includes. We will give you notice before a price increase applies to your next billing period, and you can cancel before it takes effect.
Taxes and failed payments. You are responsible for applicable taxes. If a payment fails, we may suspend paid features until it is resolved. Please contact us before filing a chargeback so we can try to fix the problem.
Promotional and complimentary codes are subject to any terms stated with them, have no cash value, and may be changed or revoked.

17. Third-party services

The Service relies on third parties, such as LinkedIn and Doximity for sign-in and Stripe for subscription billing, and may link to other sites. Your use of those services is governed by their terms and policies. We are not responsible for third-party services, sites, or content.

18. Our intellectual property and feedback

The Service, including its software, design, text, graphics, and trademarks (but not User Content), belongs to Clinical Cofounders or its licensors. We grant you a limited, revocable, non-exclusive, non-transferable right to use the Service as these Terms allow. If you send us suggestions or feedback, we may use them without restriction or payment to you.

19. Copyright complaints

If you believe content on the Service infringes your copyright, send a notice to hello@clinicalcofounders.com that includes: your signature; identification of the copyrighted work; identification and location of the allegedly infringing material; your contact information; a statement that you have a good-faith belief the use is not authorized; and a statement, under penalty of perjury, that your notice is accurate and that you are authorized to act for the copyright owner. We may remove content and terminate repeat infringers.

20. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION ABOUT: (A) THE IDENTITY, CREDENTIALS, QUALIFICATIONS, OR CONDUCT OF ANY USER, ONLINE OR OFFLINE; (B) THE ACCURACY OF ANY PROFILE, MESSAGE, RATING, OR OTHER USER CONTENT; (C) WHETHER ANY INTRODUCTION WILL RECEIVE A RESPONSE OR LEAD TO ANY ENGAGEMENT OR RESULT; (D) WHETHER ANY USER WILL PERFORM OR PAY UNDER ANY ARRANGEMENT; (E) WHETHER ANY CONTENT IS FREE OF PATIENT INFORMATION OR OF ABUSIVE, HARASSING, OR UNLAWFUL MATERIAL; OR (F) WHETHER THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. NOTHING ON THE SERVICE IS MEDICAL, LEGAL, TAX, INVESTMENT, OR FINANCIAL ADVICE.

21. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) CLINICAL COFOUNDERS AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OPPORTUNITY, OR GOODWILL; (B) WE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM THE CONDUCT, CONTENT, OR COMMUNICATIONS OF ANY USER OR THIRD PARTY, ONLINE OR OFFLINE, INCLUDING ANY PAYMENT OR NON-PAYMENT BETWEEN USERS, ANY RATING OR REVIEW, ANY HARASSING OR ABUSIVE MESSAGE, ANY PATIENT INFORMATION A USER SHARES, OR ANY IN-PERSON MEETING, AND INCLUDING ANY FAILURE BY US TO MONITOR, DETECT, OR REMOVE SUCH CONTENT OR CONDUCT; AND (C) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITS APPLY TO ANY THEORY OF LIABILITY, EVEN IF WE WERE TOLD SUCH DAMAGES WERE POSSIBLE, AND ARE AN ESSENTIAL PART OF THE BARGAIN BETWEEN YOU AND US. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

22. Indemnification

You agree to defend, indemnify, and hold harmless Clinical Cofounders and its owners, officers, employees, contractors, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from: your use of the Service; your User Content, including ratings and messages; any patient or other confidential information you share; your interactions with other users, on or off the Service; any agreement, work, or payment between you and another user, including related taxes; your violation of these Terms; or your violation of any law (including health care, privacy, and securities laws) or anyone’s rights. We may control the defense of any matter, and you will cooperate with us.

23. Dispute resolution and arbitration

Talk to us first. Before filing a claim, you agree to email us a description of the dispute and try in good faith to resolve it informally for at least 30 days.

Binding arbitration. Any dispute between you and Clinical Cofounders arising out of or relating to these Terms or the Service will be resolved by final, binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator. Arbitration may be held by video or in Delaware. The Federal Arbitration Act governs this section. Either party may instead bring an individual claim in small-claims court, and either party may seek court relief to stop infringement or misuse of intellectual property.

No class actions or jury trials. Claims may be brought only on an individual basis, not as a plaintiff or class member in any class, collective, consolidated, or representative action. You and we each waive the right to a jury trial.

Opt out. You may opt out of this arbitration section by emailing hello@clinicalcofounders.com within 30 days after you first accept these Terms, with your name, account email, and a clear statement that you opt out of arbitration.

Time limit. To the extent permitted by law, any claim relating to the Service must be brought within one year after it arises, or it is permanently barred.

If this section is found unenforceable for a claim, that claim will be brought exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction.

24. Termination

You may stop using the Service or delete your account at any time. We may suspend or terminate your access at any time, including if we believe you violated these Terms or created risk for other users or for us. Sections that by their nature should survive — including Sections 4 through 13 and 18 through 26 — survive termination.

25. Changes to the Service and these Terms

We may change, suspend, or discontinue any part of the Service. We may update these Terms from time to time; we will post the updated Terms here with a new date and, for material changes, give reasonable notice through the Service or by email. Changes apply going forward. Continued use after changes take effect means you accept them.

26. Governing law and general terms

These Terms are governed by the laws of the State of Delaware and applicable federal law, without regard to conflict-of-law rules. These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. You agree to receive notices from us electronically. There are no third-party beneficiaries of these Terms.

27. Contact

Questions about these Terms: hello@clinicalcofounders.com.